Customer service

If you have any questions, please contact you energy adviser or contact us directly:

Phone – for SME customers:

The phone number above is available on weekdays between 9:00 AM and 4:00 PM.

To ensure faster service, please provide — or have ready in case of a phone call — your nine‑digit customer ID registered with E2 Hungary Ltd.

By mail:

1502 Budapest, P.O. Box 501 6701
Szeged, P.O. Box 127

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VAT number 12345678-y-zz

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I consent to E2 Hungary Ltd.. processing my personal data for the purpose of future contact.

If you would like to make a report under Whistleblowing Act XXV of 2023, please instead of using the contacts to our Customer Service, contact us using the information below (by e-mail or phone):

Phone: +36 1 884 8734

E-mail: whistleblowing@met.com

The information of the MET Internal Whistleblowing System is available here (only in Hungarian).